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Q: How
far do your computer services reach?
A: Our computer services can reach anywhere in the world via remote
desktop support.
Do you provide on-site computer services?
Yes, in our local areas only.
About how long does it take to connect to a technician?
Sessions are established in as little as 30 seconds, without pre-installed software.
How safe is the information transferred between a technician and my computer?
All remote support sessions comply with HIPAA, Sarbanes-Oxley and other
corporate, local, and federal legislation with end-to-end, 256-bit SSL encryption
— the same security levels used and trusted by major banking institutions
After a support session finishes, can't a technician remote into my computer
without my knowledge?
No. All traces of the program are disabled and removed from the remote PC
when the session is closed. The customer has the power to initiate and
terminate the session at anytime.
A: Our computer services can reach anywhere in the world via remote
desktop support.
Do you provide on-site computer services?
Yes, in our local areas only.
About how long does it take to connect to a technician?
Sessions are established in as little as 30 seconds, without pre-installed software.
How safe is the information transferred between a technician and my computer?
All remote support sessions comply with HIPAA, Sarbanes-Oxley and other
corporate, local, and federal legislation with end-to-end, 256-bit SSL encryption
— the same security levels used and trusted by major banking institutions
After a support session finishes, can't a technician remote into my computer
without my knowledge?
No. All traces of the program are disabled and removed from the remote PC
when the session is closed. The customer has the power to initiate and
terminate the session at anytime.
FAQ's
SERVICE UPDATES
April 2006 - Monthly
Maintenance Plan
Click "Services" for
more details
REMOTE SUPPORT
To learn more about
Remote Desktop
Support click here
IMPORTANT LINKS
Security Check
Windows Updates
Office Updates
